Group research, Individual project, 2017.
Conception of an urban greening service to improve air quality in London.
It's quite well-known that plants improve the air quality by filtering toxic gases and trapping particles. Having a variety of plants at different heights ensures that air pollution doesn't get trapped under the trees. My service allows Londoners to book a planter to use as their own personal garden, therefore allowing residents to take ownership of the city.
During this project, many service design methodologies were applied : interviews, personas, placemaking, storyboards, service wheel, stakeholder map...